Booking Terms and Conditions

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  1. Mandy Driver and/or Big Day Hair and Make-up reserve the right to make changes to the terms and prices without notice. If changes are made you will be notified as soon as possible.
  2. Payment must be made for any service either prior to, or on the day. A cheque (with bank card) must reach me a week before the Wedding Day or cash only taken on the day. Failure to make payment may result in court action.
  3. For long distance bookings (over 10 miles) a travel charge will be made this is based not only on mileage but also on time taken to travel. This fee once set is non negotiable. The right to refuse to travel is withheld.
  4. Extra charge for public holidays may apply.
  5. The minimum fee for a wedding day booking is £200.00. This is for makeover costs only and does not include travel charges, trials, non returnable item costs or travel to church service.
  6. The prices for hair artistry are dependant on the length and style required. The more time consuming your style is the more you pay. Having very long hair, adding lasting curls to long straight hair, intricate plaiting, weaving, braiding etc will push your price to the maximum pricing level. More time consuming styles may cost more i.e intricate plaiting, weaving, braiding etc. It's not common for me to make extra changes but please be aware.
  7. £100.00 deposit is required on booking. This deposit secures your date. If you do not like the trial then this deposit is returned to you. Deposits are in cheque or cash form only. If I can get another bride to take the date you secured and then cancelled for whatever reason then the deposit will again be returned to you. All waiting list members will be contacted in this instance. I always endeavour to get another booking but should this not occur you will lose the £100 deposit.
  8. Trials are best done in daylight where possible. These are full trials with a consultation (2 hours for bride and 1 ½ hours for other for both hair and makeup). Due to work loads I am sorry but I cannot do consultations without a trial. Feel free to call or e mail me with any questions or you can visit my web site. Trial bookings are subject to availability, change or cancellation to allow for wedding bookings.
  9. Trial no shows - If you fail to show at your trial appointment and have not cancelled within 24 hours then you will be charged full price. This money may be taken from your deposit payment.
  10. Make-up used is all top quality products which I love to use and have a brilliant track record for this type of work. If you have a very sensitive skin I can use some of the products you have and apply them instead - I am flexible.
  11. It is very important that you advise me of any sensitivities, allergies or contact lenses you may have. A questionnaire and disclaimer relating to this is provided in the info pack.
  12. If any bridal party member has head lice on the day of the wedding they will not be able to have their hair styled but will be charged.
  13. I work on my own. I can trust myself! Don't worry I have never failed to get a bride and all the bridesmaids finished in time. Sometimes early starts are needed but we can discuss this at the trial.
  14. There can be no refunds on items listed on advanced invoice. Any items/services cancelled off advanced invoice less than 4 weeks before will be charged at full price.
  15. Invoices are sent to you via email. It is the customers responsibility to check the invoice prior to payment as no refunds or credit notes can be given at any point.