TERMS AND CONDITIONS OF ORDERING
Why choice my collection?
I have been in the wedding hair
and make-up business for over 15 years now and I know what brides
want (I have seen plenty!) and how to correctly place tiaras
and the best designs for the hairstyles you and your other bridal
party members choose.
My hobby of making tiaras developed
as an extension to my hair and make-up business when I began
to take them out to my brides who loved them and began to buy
them in favour of the wedding shops stock. They are reasonably
priced with matching jewellery available for the total look!
Viewing the range
My stock is growing all the time
and some samples are out on hire but if you would like to view
the range then you will need to contact me for an appointment.
If you are local I can always come to you free within 10 mile
radius of Windsor. Any travel over that will be charged or you
can visit me by appointment. You are not obliged to just have
a try!
Pricing
Prices are on the website in order
to help you decide at a glance
. No nasty surprises!
Prices are correct at time of
entry but please be aware that changes to purchase and hire
prices may occur. Contact me for current prices
Orders
I will need an average (depending
on the time of year and crystal availability) of 8 weeks to
make item from the range. Commissions will take a longer but
we can discuss this at the time. I will need to know the date
of your wedding when you place the order to make sure to get
it in time. Download the order form and post it to me. Once
I receive your order I will confirm it all to you. You have
7 days to change your mind and cancel your order and a full
refund will be made.
Commissions
If you like a tiara in the collection
but want to add or change a colour or change height etc then
we can commission a tiara for you. Prices for this are on application
as designs and material costs will vary.
A deposit for the material costs
is required for me to begin the tiara which is non refundable
but should you not like the tiara once finished then you are
not obliged to purchase it.
Upon purchasing a new Tiara/hair
ornament/accessory
All new tiaras and accessories
are made to a high standard but due to their delicateness are
sold as seen. So please check them before taking them home.
Damage caused after purchase cannot be the responsibility of
Tiara Town (your statutory rights are not affected). See caring
for your tiara below for information on storage etc.
Payment for orders
By cash or cheque with bank card
(if guarantee amount is less than order total then cash must
make up the difference unless cheque clears in time for collection).
Sorry no cards they are just too expensive for a small business.
Payment for Hires
See hire details.
Refunds (other than commissions)
A refund will only be made if
on collection or delivery the item is faulty.
Posting
I may mail small samples to you
during commissions. Completed tiaras and other items can be
posted but I am afraid I cannot take responsibility for any
damaged caused to such items in transit. I can arrange registered
posting but I will require payment for that from you. Cost will
vary due to weight and speed of service.
Collecting/Delivery of completed
items.
This is by appointment only. Travel
over 10 miles will be subject to a delivery charge.
Hire Details
Hiring a tiara can save you some
money! As standard you can collect your tiara from the Thursday
* before your wedding and it must be returned by the Wednesday
* after your wedding (unless a prior arrangement has been made).
You may lose you deposit if the hire terms are not adhered too.
Any known damage should be reported at that time. Additional
costs will be made if you require your tiara for longer but
this must be pre agreed in case of another bride wanting to
hire that tiara etc.
Most of the range of tiaras are
available to hire. The cost to hire is half the purchase price
(unless specified otherwise).Deposit for hiring is the full
purchase price of the items which half will be refunded to you
if items returned undamaged. Please see tiara care instructions
to safeguard your deposit will be refunded. Download hire form
here
Example
Crazy Lady Tiara: Hire Fee £35.00
- £70.00 deposit (purchase price) - £35.00 returned
to you on return of undamaged tiara
Payment of deposits is cash only.
Sorry I do not hire out earrings
and other small accessories. You may always purchase these.
*By appointment only.
In the unlikely event that your
chosen tiara comes unavailable for your required date an alternative
will be offered at a reduced rate.
Caring for your Tiara or Hair
ornament
Although care has been taken during
creation these items are very delicate and
must be handled with care.
Some wires are twisted and although
can be gently re-positioned they can break so take extra care.
Over bending can lead to stems breaking off.
Use of perfumes and hairsprays
may cause discolouring and tarnishing. The shine and sparkle
of the crystals may be lessened so please bear this in mind
when having trials and trying on the items. Store them away
from direct sunlight.
Photos
If you have a great photo of you
in one of my tiaras please pass it on its great to see and gives
other brides ideas!
Selling your Tiara/ Hair ornament?
I am also interested in purchasing
any used tiaras and hair pieces (wherever purchased) that are
in an excellent condition!
Contact
me for any other information you may require
Download
order forms here